LINE bot support
LINE support only. For multiple channels, see Company chatbot
Focused on doing LINE support well: AI answers the common questions, recognises intent, collects order details, and hands over to a person when it cannot. If you also want a website chat widget and an internal knowledge base, that is the Company chatbot service.
A good fit when
- Lots of support messages and slow reply times
- Frequently asked questions are highly repetitive
- Need a first reply outside business hours
Not a fit when
- Highly bespoke services where every message must be human
- No FAQ or knowledge to feed the AI
What you get
- 01AI support bot with knowledge base
- 02Human hand-off and ticket routing
- 03Reply quality and satisfaction reports
Related work
Systems we run ourselves or have published that are the same kind of thing as this service.
LINE bot support
AgentHub support and CRM
Multi-channel AI support: LINE, a website widget and email land in one inbox. The bot answers first and hands over to a human when it cannot. Flows are drawn, not coded.
- LINE, web widget and email in a single conversation thread
- Drag-and-drop flow editor, so changing a flow is not a deploy
Next.js · LINE Messaging API · PostgreSQL · Claude/Gemini
See insideLINE bot support