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LINE bot CRM

Turn LINE friends into customer records you can actually see

Tags, segments, interaction history, purchase history: build a CRM from LINE conversations and behaviour, then re-engage with segmented pushes and automated journeys.

A good fit when

  • Friend count is growing but you don't know who is who
  • Want segmented pushes, birthday or repurchase reminders
  • Need LINE data matched with your order system

Not a fit when

  • Only need one-off broadcasts
  • Your customers mostly aren't on LINE

What you get

  1. 01CRM admin (customers, tags, interaction timeline)
  2. 02Segmented pushes and automated journeys
  3. 03Sync with your existing order or membership system

Related work

Systems we run ourselves or have published that are the same kind of thing as this service.

  • AgentHub support and CRM

    LINE bot support

    AgentHub support and CRM

    Multi-channel AI support: LINE, a website widget and email land in one inbox. The bot answers first and hands over to a human when it cannot. Flows are drawn, not coded.

    • LINE, web widget and email in a single conversation thread
    • Drag-and-drop flow editor, so changing a flow is not a deploy

    Next.js · LINE Messaging API · PostgreSQL · Claude/Gemini

    See insideLINE bot support
See all work

Frequently asked

The official console can't see cross-system data such as orders or site behaviour; the CRM joins these up, which is what real segmentation needs.