Build your company a chatbot
Feed it what you know and it answers your customers and your staff
Not just LINE. A chat window on your website, your LINE official account and an internal knowledge base, all from one bot. It reads your existing site, PDFs, quotes and FAQ, answers what it can, hands over to a person when it cannot, and keeps a record so you learn what people actually ask.
A good fit when
- People ask the same questions every day: price, specs, opening hours, how to book
- Your knowledge is spread across a website, PDFs, spreadsheets and colleagues’ heads
- You want to start on the website and add LINE or internal use later
Not a fit when
- You want the bot to make decisions, or give legal or medical advice
- There is nothing to feed it yet and no clear idea what it should answer
What you get
- 01A chat widget you can drop into your current site without rebuilding it
- 02A knowledge base built from your site, PDFs and FAQ, which you can extend yourself
- 03Handover and ticketing, so a conversation never dies halfway
- 04Reports: most asked questions, unanswered questions, daily volume
Related work
Systems we run ourselves or have published that are the same kind of thing as this service.
LINE bot support
AgentHub support and CRM
Multi-channel AI support: LINE, a website widget and email land in one inbox. The bot answers first and hands over to a human when it cannot. Flows are drawn, not coded.
- LINE, web widget and email in a single conversation thread
- Drag-and-drop flow editor, so changing a flow is not a deploy
Next.js · LINE Messaging API · PostgreSQL · Claude/Gemini
See insideLINE bot support