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Admin system

eSIM back office

The operations side of the same store: products, pricing, orders, refunds, suppliers and payments in one place. It actively surfaces problems like "paid but never fulfilled" instead of waiting to be asked.

What this system does

  • Orders, revenue, unpaid and unfulfilled counts at a glance
  • AI pricing suggestions and bulk listing changes
  • Refund review, low-data alerts and a report of searches that found nothing
  • Roles, permissions, audit trail and a login allow-list

Inside the product

Live screens. Fields containing customer data are masked. Tap a screenshot to see it full size.

  • Dashboard: today’s orders, revenue, unpaid, and an alert for paid-but-unfulfilled orders.
    Dashboard: today’s orders, revenue, unpaid, and an alert for paid-but-unfulfilled orders.
  • Orders: status, payment and provisioning progress on one row. Customer data masked.
    Orders: status, payment and provisioning progress on one row. Customer data masked.
  • Products: listing state, price and the matching supplier plan.
    Products: listing state, price and the matching supplier plan.
  • AI pricing: suggested prices from cost and competitors, applied in bulk.
    AI pricing: suggested prices from cost and competitors, applied in bulk.

More work

Cases from the same service come first.

  • eSIM 226 storefront

    E-commerce

    eSIM 226 storefront

    A travel eSIM store in eight languages with multi-currency pricing and two Taiwanese payment gateways. Paid orders are provisioned with the upstream supplier automatically and the install email goes out on its own.

    • Eight locales and multiple display currencies, so Japanese buyers see yen
    • Automatic provisioning across two suppliers, with failover

    Next.js · PostgreSQL · Keycloak · ECPay/NewebPay · Kubernetes

    See insideE-commerce siteVisit site
  • v-terminal developer platform

    Harness / internal tools

    v-terminal developer platform

    Our own browser-based platform for building and operating software: terminals, Kubernetes, Helm GitOps deploys, CI, registry and an AI coding agent in one screen. This website was shipped from zero using it.

    • Git push to self-hosted runner to Harbor to Helm sync, one pipeline
    • AI console: send a task from your phone, the agent reads the spec, edits and tests

    Next.js · Node.js · SQLite · Kubernetes client · Claude Agent SDK

    See insideHarness
  • AgentHub support and CRM

    LINE bot support

    AgentHub support and CRM

    Multi-channel AI support: LINE, a website widget and email land in one inbox. The bot answers first and hands over to a human when it cannot. Flows are drawn, not coded.

    • LINE, web widget and email in a single conversation thread
    • Drag-and-drop flow editor, so changing a flow is not a deploy

    Next.js · LINE Messaging API · PostgreSQL · Claude/Gemini

    See insideLINE bot support